Implement the tools you need to increase community engagement and proactively measure the satisfaction levels of your citizens.
Simple text surveys to reach the community. Proactively solicit feedback from the community about satisfaction after interactions with officers – directly to the cell phones of those involved.
Take immediate action. Automatically create follow up tasks for less than satisfactory survey scores or negative officer feedback.
Boost officer morale. Real time display of positive comments coming in from the community on a big screen in the department
Positive Reinforcement Automatic email delivery of personal satisfaction score to officers with summary of positive comments received from citizens
Listen to your community. A direct line to the head of the department using an automated conversation bot configured by the Chief to solicit feedback, complaints or concerns from the community.
Quantify your engagement. CueHit agencies are seeing higher than 90% positive satisfaction ratings from their communities.
Automate your connections. Texts updates from the RMS to citizens about cases, property, detectives and more.
Minimize Report Writing for Officers for non-critical reports. Allow citizens to create reports via inbound text messages with an automated bot or ask an officer to take the report via Video.