You are invited to join a free webinar presented by current and former Law Enforcement and 9-1-1 leaders .They will highlight how they are using new technology to better connect to the citizens they serve and enhance community engagement, all while improving department morale.
There are so many positive interactions citizens have with Police but have not had a way to make their voices heard. In this webinar, we will discuss how departments are:
- Surveying citizens via automatic text after interactions and certain 9-1-1 calls to measure satisfaction levels
- Offering an inbound "Text the Chief" ability that allows citizens to directly engage with an intelligent, automated assistant to report compliments, complaints or concerns
- Automatic task creation that routes negative feedback for immediate action and follow up
- Automatic notifications to appropriate citizens with information pulled from CAD or RMS - like case number or detective assignment, Unit ETA, follow up investigations and more
Businesses have had access to these types of tools for years to help their employees and customers. Because of the sensitivity of Law Enforcement and 9-1-1 interactions, many thought they would never work for us. Until now. Learn what can be done now.
Register for the webinar today. Even if you cannot make it on the 25th, you will be sent a link to watch it on demand.